✓ Last Updated: October 15, 2025
📢 Affiliate Disclosure: We may earn commission when you sign up through our links. This doesn't affect our reviews or rankings. We only recommend legal, licensed sportsbooks and always highlight both strengths and weaknesses based on real user feedback and thorough testing.
Quick Answer
BetMGM ranks as the #2 US sportsbook, excelling in parlay building tools and offering unique MGM Rewards that convert betting into real-world hotel stays and dining credits at MGM Resorts nationwide.
- Best Feature: Industry-leading Same Game Parlay builder ("King of Parlays")
- Unique Value: MGM Rewards real-world perks (only sportsbook with lifestyle benefits)
- Bonus Offer: Up to $1,500 back if first bet loses (zero wagering requirements)
- Honest Reality: App performance issues reported by users (Trustpilot 1.2/5)
- Best For: Parlay enthusiasts and MGM Rewards seekers
BetMGM Sportsbook ranks among the top three sports betting apps in the US, behind FanDuel but ahead of most competitors. Known for its industry-leading Same Game Parlay builder and unique MGM Rewards integration, BetMGM appeals to both parlay enthusiasts and loyalty-driven bettors.
We've tested more than 15 sportsbook apps across both iOS and Android, analyzing everything from app performance to bonus value. This comprehensive review is based on months of hands-on testing, analysis of over 1,700 Trustpilot reviews, and comparison against top competitors like FanDuel and DraftKings.
| Sportsbook | Best For | Current Bonus | Rating | Action |
|---|---|---|---|---|
|
🏆 FanDuel
|
Best overall user experience, cleanest app interface | Bet $5, Get $150 in Bonus Bets if you win* | ⭐⭐⭐⭐⭐ | Visit FanDuel → |
|
👑 BetMGM REVIEWED
|
Parlay builder excellence, MGM Rewards real-world perks | Up to $1,500 Back in Bonus Bets* | ⭐⭐⭐⭐½ | Visit BetMGM → |
|
💎 DraftKings
|
Dynasty Rewards program, competitive odds, extensive markets | Bet $5, Get $200 in Bonus Bets if you win* | ⭐⭐⭐⭐½ | Visit DraftKings → |
*Terms Apply: 21+ only. New customers only. T&Cs apply. Gambling problem? Call 1-800-GAMBLER. See complete bonus terms below.
BetMGM Overview & Background
BetMGM Sportsbook, operated by MGM Resorts International in partnership with Entain, has established itself as one of the premier sports betting platforms in the United States. Licensed in 27+ states, BetMGM leverages the reputation and infrastructure of one of the world's most recognized hospitality and gaming companies.
The platform uses Entain's proven betting technology, which powers millions of wagers globally. This partnership combines MGM's brand recognition with sophisticated betting software that has been refined over decades in international markets. BetMGM holds licenses from gaming commissions in Arizona, Colorado, DC, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, South Dakota, Tennessee, Virginia, Washington, West Virginia, and Wyoming.
What sets BetMGM apart from competitors is its integration with the MGM Rewards program, allowing bettors to earn points that translate into tangible benefits at MGM properties nationwide. This unique value proposition positions BetMGM as the only major sportsbook offering lifestyle rewards beyond pure betting incentives.
Getting Started: Sign-Up Process
Creating a BetMGM account follows a straightforward registration process that typically takes 3-5 minutes. The BetMGM app download is available on both iOS (App Store) and Android (Google Play), with the entire setup process streamlined for new users.
Step 1: Download the App - Search "BetMGM" in your device's app store and download the official BetMGM Sportsbook app. Ensure your location services are enabled, as BetMGM uses geolocation technology to verify you're physically present in a legal betting state.
Step 2: Create Your Account - Tap "Sign Up" and provide your legal name, date of birth, email address, phone number, and physical address. You'll also create a username and secure password. The system will prompt you to opt-in to the welcome bonus during this step.
Step 3: Verify Your Identity - BetMGM requires identity verification to comply with state regulations. Upload a photo of your driver's license, state ID, or passport. You may also need to provide the last four digits of your Social Security Number. Verification typically completes within 24-72 hours, though many accounts are approved instantly.
Step 4: Make Your First Deposit - Once verified, fund your account using PayPal, Venmo, debit/credit cards, online banking, or BetMGM gift cards. The minimum deposit is $10. If claiming the welcome bonus, ensure your first deposit meets the promotion's minimum requirement.
Step 5: Place Your First Bet - Navigate to your preferred sport, select your market, and add picks to your bet slip. Your qualifying wager for the welcome bonus must meet the specified minimum ($10 for most states). The bonus structure varies by state, so review the specific terms for your jurisdiction.
BetMGM Bonus: Current Welcome Offers
BetMGM offers two distinct welcome promotions depending on your state of residence. Understanding which bonus applies to your location is crucial before making your first deposit.
Available Offers
Most States: Up to $1,500 Back in Bonus Bets - If your first bet loses, BetMGM refunds the stake amount as bonus bets, up to a maximum of $1,500. This "First Bet Offer" provides significant downside protection for new customers willing to make a larger initial wager. The bonus bets are non-withdrawable and must be used within 7 days of issuance.
MI, NJ, PA, WV: Bet $10, Get $150 - In these four states, BetMGM offers a different promotion structure. Place a qualifying first wager of $10 or more at any odds, and if your bet wins, you'll receive $150 in bonus bets. This win-dependent bonus offers lower upfront risk but requires your first bet to be successful.
Do I Need a BetMGM Promo Code?
Most BetMGM promo codes are automatically applied when you sign up through promotional links from affiliate partners like Topendsports.com. The system recognizes the referral source and applies the code automatically during registration.
However, if you navigate directly to BetMGM.com without clicking a promotional link, you may need to manually enter a promo code: BETMGMBONUS. The code entry field appears during the sign-up process, immediately after you've entered your personal information but before completing registration.
If you used a promotional link to access the site, you should see a pre-filled code or confirmation that a promotion has been applied. Always verify that your welcome bonus appears in your account promotions section after completing registration.
How to Claim
Registration: Complete the account creation process as described above, ensuring you opt-in to the welcome promotion when prompted.
Deposit Minimum: Fund your account with at least $10. Your deposit method will be the default withdrawal method, so choose wisely. PayPal and Venmo offer the fastest withdrawal processing.
First Wager Placement: Place your qualifying first bet. For the $1,500 offer, you can wager up to $1,500 to maximize your potential bonus. For the $150 offer in MI/NJ/PA/WV, a $10 bet is sufficient.
Bonus Credit Timeline: If your first bet loses (for the $1,500 offer), bonus bets are credited within 24 hours. For the MI/NJ/PA/WV offer, bonus bets are awarded within 72 hours after your winning first bet settles. Check your account's "My Bonuses" section to track status.
Complete Terms & Conditions
Complete Bonus Terms & Conditions
BetMGM First Bet Offer (Most States)
Up to $1,500 Back in Bonus Bets if Your First Bet Loses
Eligibility Requirements:
- Must be 21+ years old
- New BetMGM customers only (one welcome offer per person/household/IP)
- Must be physically located in eligible state
- Must complete identity verification
How to Qualify:
- Opt-in during registration
- Make first deposit of $10 or more
- Place first wager of $10-$1,500
- If first bet loses, receive bonus bets equal to stake amount (up to $1,500)
Bonus Terms:
- Bonus bets credited within 24 hours after first bet settles as a loss
- Bonus bets are non-withdrawable and cannot be divided
- Stake not returned on winning bonus bets (winnings only)
- Expires 7 days after receipt
- Minimum odds: No minimum required
Eligible States:
Arizona, Colorado, DC, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Mississippi, Nevada, New Mexico, New York, North Carolina, Ohio, South Dakota, Tennessee, Virginia, Washington, Wyoming
⚠️ Critical: Only your first bet after registration qualifies. If your first bet wins, you do not receive bonus bets under this promotion.
Complete Legal Terms:
New customers only. Must be 21+. Opt in req. First Bet Offer for new customers only. Min. first deposit of $10. Subject to eligibility requirements. Rewards issued as non-withdrawable Bonus Bets that expire in 7 days. Bonus Bets wager excluded from returns. Stake not returned. See full terms at BetMGM.com. Gambling Problem? Call 1-800-GAMBLER. Hope is here. GamblingHelpLineMA.org or call (800) 327-5050 for 24/7 support (MA). Visit www.mdgamblinghelp.org (MD). Call 1-877-8HOPE-NY or text HOPENY (467369) (NY). 21+ only. Physically present in AZ/CO/DC/IL/IN/IA/KS/KY/LA/MD/MA/MI/MS/NV/NJ/NM/NY/NC/OH/PA/SD/TN/VA/WA/WV/WY only. Void in ONT. Eligibility restrictions apply. One offer per new customer only. Min. $5 deposit. Min. first bet $10. Max. Bonus Bet $1,500. Bonus Bet stake not included in any returns. Bonus Bets expire after 7 days. Add'l terms apply. Please Gamble Responsibly. Gambling problem? Call 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-800-BETS-OFF (IA), 1-800-9-WITH-IT (IN), (888) 789-7777 or ccpg.org (CT), 1-800-522-4700 or ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-800-522-4700 or mdgamblinghelp.org (MD), 1-800-GAMBLER or (800) 426-2537 (WV), (800) 327-5050 or GamblingHelpLineMA.org (MA), Call (877-8-HOPENY) or text HOPENY (467369) (NY).
Official Terms: BetMGM.com/terms
Problem Gambling: Call 1-800-GAMBLER or visit ncpgambling.org
Last Verified: October 14, 2025
BetMGM Bonus (MI, NJ, PA, WV Only)
Bet $10, Get $150 in Bonus Bets if Your Bet Wins
Eligibility Requirements:
- Must be 21+ years old (18+ in MI)
- New BetMGM customers only
- Must be physically located in MI, NJ, PA, or WV
- One welcome offer per person/household/IP
How to Qualify:
- Opt-in during registration
- Make first deposit of $10 or more
- Place first wager of $10 or more at any odds
- First bet must win to trigger $150 bonus
Bonus Terms:
- $150 in bonus bets awarded within 72 hours after first bet wins
- Bonus bets issued as five (5) separate $30 bonus bets
- Non-withdrawable; stake not returned on winning bonus bets
- Expires 7 days after receipt
Eligible States:
Michigan, New Jersey, Pennsylvania, West Virginia
⚠️ Critical: First bet must win to receive bonus. If your first bet loses, you do not receive any bonus bets under this promotion.
Complete Legal Terms:
New customers only. 21+ (18+ in MI). Physically present in MI/NJ/PA/WV only. Opt in req. First bet only. $10 deposit & bet req. Win req to receive $150 in Bonus Bets. Issued as 5 separate $30 Bonus Bets. Non-withdrawable Bonus Bets expire in 7 days. Stake not returned. Restrictions apply. See BetMGM.com for full T&Cs. US promotional offers not available in NY, MS, NV, ONT or Puerto Rico. Gambling Problem? Call 1-800-GAMBLER (Available in the US). Call 877-8-HOPENY or text HOPENY (467369) (NY). Call 1-800-327-5050 (MA). 21+ only (18+ MI). Please Gamble Responsibly. Call 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-800-522-4700 (CO/KS/MI/PA/VA/VT/WY), (800) 327-5050 or GamblingHelpLineMA.org (MA), 1-800-BETS-OFF (IA), 1-800-9-WITH-IT (IN), (888) 789-7777 or ccpg.org (CT), 1-800-522-4700 or ksgamblinghelp.com (KS), (877) 718-5543 or morethanagame.nc.gov (NC), TN REDLINE 1-800-889-9789, 1-888-532-3500 (VA), (800) 426-2537 or 1-800-GAMBLER (WV). Hope is here. GamblingHelpLineMA.org or call (800) 327-5050 for 24/7 support (MA). Visit www.mdgamblinghelp.org (MD).
Official Terms: BetMGM.com/terms
Problem Gambling: Call 1-800-GAMBLER
Last Verified: October 14, 2025
Is This a Good Bonus?
Both BetMGM welcome offers provide significant value compared to industry standards, though they cater to different betting preferences.
The $1,500 First Bet Offer ranks among the most generous in the US market. While DraftKings offer $200 and FanDuel offer $150 in bonus bets, their promotions require your first bet to win. BetMGM's structure provides insurance for a much larger initial wager, making it ideal for bettors confident enough to stake $500-$1,500 on their first bet.
The key advantage is zero wagering requirements. Unlike some international sportsbooks that require 5x-10x rollover before withdrawing bonus-derived winnings, BetMGM's bonus bets convert directly to withdrawable cash once you win with them. The seven-day expiration is generous compared to some competitors' 72-hour windows.
For MI/NJ/PA/WV residents, the $150 bonus from a $10 bet offers exceptional value if your first wager wins. The 15:1 bonus-to-stake ratio is unmatched in the industry. However, the win requirement means approximately half of new customers (assuming 50/50 proposition bets) won't receive any bonus, making this a higher-variance offer.
Compared to Caesars' 20 x 100% profit boost tokens (awarded regardless of first bet outcome), BetMGM's offers are more straightforward but potentially more valuable for bettors willing to accept some outcome dependency.
BetMGM App Review: iOS & Android Experience
The BetMGM app offers a feature-rich betting experience, though user reviews reveal mixed performance across devices. Understanding both the strengths and documented weaknesses is crucial for setting appropriate expectations.
App Store Ratings: iOS users rate BetMGM 4.6/5 stars across 8,800+ reviews, while Android users provide a 4.2/5 rating from 37,600+ reviews. These ratings position BetMGM slightly below FanDuel (4.9/5 iOS) and DraftKings (4.8/5 iOS) but ahead of many regional operators.
Strengths Cited by Users
When the BetMGM app performs as intended, users praise several aspects:
Parlay Builder Interface: The Easy Parlay feature receives consistent praise in App Store reviews. Users appreciate how the interface suggests correlated outcomes and displays real-time odds adjustments as you build multi-leg parlays. The visual layout makes it simple to understand potential payouts at a glance.
Live Streaming Integration: BetMGM offers in-app streaming for select MLB, NBA, NHL, tennis, and golf events. The integration allows you to watch and bet simultaneously without switching apps, a feature mentioned favorably in 200+ recent iOS reviews.
Clean Design Aesthetic: The black and gold color scheme creates a premium feel that aligns with MGM's brand identity. The visual hierarchy helps users navigate between sports, although some find the layout cluttered compared to FanDuel's minimalist design.
BetMGM App Download Simplicity: Both iOS and Android installations complete in under 60 seconds on most devices. The app size (approximately 180MB iOS, 85MB Android) is smaller than some competitors, requiring less storage space.
Documented Performance Issues
However, significant concerns emerge from user feedback across multiple review platforms:
Trustpilot Rating Reality: BetMGM's Trustpilot score of 1.2/5 from 1,796+ reviews (as of October 2025) represents one of the lowest ratings among major US sportsbooks. While Trustpilot tends to attract more negative reviews than app stores, the volume and consistency of complaints warrant attention.
Common complaints from Trustpilot include "app lags during key moments," "buggiest sportsbook app I've used," and "freezes when trying to place live bets." While some of these may reflect user-specific device or connectivity issues, the pattern suggests systemic performance problems for a subset of users.
Reddit User Sentiment: On r/sportsbook, multiple threads from September-October 2025 describe BetMGM as "by far the worst app I have ever used" and report issues with app crashes during high-traffic periods like NFL Sundays. One highly-upvoted comment notes "works fine Tuesday afternoon, crashes every Sunday at 1pm."
Interface Complexity: While not a performance issue per se, several users note that BetMGM's interface feels more cluttered than FanDuel's streamlined design. The abundance of promotional banners and featured markets can make navigation less intuitive for casual bettors.
Balanced Perspective
It's crucial to note that many users have positive experiences with the BetMGM app. The 4.6/5 iOS rating indicates that most users find the app acceptable or better. Performance issues appear to affect certain devices, operating system versions, or network conditions disproportionately.
BetMGM has made notable improvements over the past year, with several Reddit threads acknowledging that "it's better than it was six months ago." The company appears responsive to feedback, regularly pushing updates that address reported issues.
For parlay-focused bettors willing to tolerate occasional technical hiccups in exchange for best-in-class parlay tools and MGM Rewards integration, the app remains compelling. However, users prioritizing app stability above all else may prefer FanDuel or DraftKings.
Same Game Parlay Builder: Industry Leader
BetMGM's Easy Parlay tool has earned the platform its reputation as the "King of Parlays." This feature represents BetMGM's single greatest competitive advantage and primary reason many experienced bettors maintain accounts.
Interface Innovation: The Easy Parlay builder uses an intuitive pop-up interface that appears when you select your first market. As you add selections, the system suggests correlated outcomes most frequently paired with your existing picks. For example, selecting "Kansas City Chiefs -3.5" might prompt suggestions like "Patrick Mahomes over 275.5 passing yards" or "Travis Kelce anytime TD."
This smart suggestion system, powered by BetMGM's analysis of popular betting patterns, helps casual bettors construct reasonable parlays without deep sports knowledge. The interface displays real-time odds adjustments, making it immediately clear how each additional leg affects your potential payout.
SGP+ Functionality: BetMGM's SGP+ (Same Game Parlay Plus) allows you to combine legs from different games within the same sport. This feature, less common among competitors, enables creative parlay construction like "Mahomes over 2 passing TDs + Josh Allen over 250 passing yards" from separate games. This flexibility substantially increases the range of available betting angles.
Market Breadth: When building NFL SGPs, BetMGM regularly offers 400+ individual lines across player props, team props, game totals, and alternative spreads. This depth exceeds most competitors, giving parlay builders more granular options. A typical Sunday Night Football game might feature:
- 25+ quarterback props (passing yards, TDs, completions, interceptions)
- 20+ running back props (rushing yards, attempts, receptions, receiving yards)
- 30+ receiver props (receptions, receiving yards, TDs)
- 15+ team props (first team to score, total points, time of possession)
- Multiple alternative spreads and totals (every 0.5 point)
Comparative Analysis: While FanDuel and DraftKings offer robust SGP tools, BetMGM's implementation edges ahead in several ways:
vs. FanDuel: FanDuel's SGP interface is cleaner and more beginner-friendly, with faster load times. However, BetMGM offers more correlation flexibility and deeper prop menus. FanDuel restricts certain prop combinations more frequently, while BetMGM allows more creative constructions.
vs. DraftKings: DraftKings' SGP interface requires more clicks to build complex parlays but offers excellent odds display. BetMGM's suggestion engine is more sophisticated, making it easier for casual users to construct +1000 or higher parlays without feeling overwhelmed by options.
Real-World Example: For a typical NFL game, building a 5-leg SGP at BetMGM takes approximately 90 seconds, compared to 2-3 minutes at DraftKings. The time savings come from BetMGM's intelligent filtering and suggestion system.
Screenshots and Visual Guide: The Easy Parlay interface uses a card-based design where each selection appears as a discrete card you can easily remove or edit. This visual approach makes complex parlays easier to comprehend than text-based bet slips.
For bettors who primarily engage in parlay wagering—particularly those targeting 4+ leg parlays with odds of +500 or higher—BetMGM's tool suite represents the industry standard. This alone justifies maintaining a BetMGM account even if you primarily bet elsewhere.
Live Betting & Streaming
BetMGM sportsbook offers extensive live betting capabilities that rank among the top tier in the US market, though not quite matching Bet365's global-standard live experience.
Live Betting Menu Depth: During active games, BetMGM typically offers 50-100+ live markets for major events. An NFL game in progress might feature live lines on current drive outcome, next score, updated game totals, quarter-by-quarter props, and constantly updating player props. The platform refreshes odds every 1-3 seconds during active play.
Real-Time Odds Updates: BetMGM's odds update speed is competitive with industry leaders. During fast-moving events like NBA games, you'll see line movements reflect game action with minimal delay. However, some users report occasional 3-5 second lags during peak traffic periods (Sunday NFL afternoons), slightly behind FanDuel's update speed.
In-App Streaming: BetMGM partners with IMG Arena and other streaming providers to offer in-app viewing for select events:
- MLB: Most regular season games available (blackout restrictions apply based on location)
- NBA: Select games, typically non-nationally televised matchups
- NHL: Regular season games with similar blackout restrictions
- Tennis: ATP, WTA, and Grand Slam events
- Golf: PGA Tour events with microbetting integration
The streaming quality typically delivers 720p resolution with 5-10 second delay behind television broadcasts. This delay is standard across the industry and reflects the time needed to ensure bet integrity before accepting wagers.
IMG Arena PGA Microbetting: BetMGM's partnership with IMG Arena enables shot-by-shot betting during PGA Tour events. You can wager on outcomes like "Will this approach shot land on the green?" or "Will this putt be made?" This level of granular betting is unique to BetMGM and a few other operators.
Competitive In-Play Vigorish: Live betting lines typically carry higher juice than pregame markets industry-wide. BetMGM's in-play vig is competitive, usually around 4-6% compared to 2-3% pregame. This falls in line with market norms and is comparable to DraftKings and FanDuel.
While BetMGM's live betting experience is strong, Bet365 sets the industry standard with broader streaming coverage (100,000+ monthly events) and faster odds updates. However, BetMGM holds its own among US-only operators and provides sufficient depth for most live betting needs.
Betting Markets & Sports Coverage
BetMGM offers betting markets across 60+ sports, providing extensive coverage of both mainstream American sports and international competitions. This breadth ensures you'll find betting opportunities year-round across diverse sporting interests.
Major US Leagues: NFL, NBA, MLB, NHL, and NCAA football/basketball receive comprehensive coverage. During the NFL season, BetMGM regularly offers 450+ markets per game across sides, totals, player props, team props, drive outcomes, and quarter-by-quarter betting.
For a typical NFL Sunday Night Football matchup, you'll find:
- Standard sides and totals with alternative spreads
- 75+ player props (passing, rushing, receiving stats for 15-20 players)
- 30+ team props (first team to score, total touchdowns, field goals made)
- Quarter and half betting markets
- Drive-by-drive outcomes during live betting
- Extensive parlay building options through Easy Parlay
International Sports Coverage: BetMGM covers 25+ international sports including soccer (Premier League, La Liga, Serie A, Bundesliga, Champions League), tennis (ATP, WTA, Grand Slams), rugby, cricket, darts, Formula 1, MMA, boxing, and more. Soccer markets are particularly deep, with 150-200+ markets for major matches including Asian handicaps, corners, cards, and numerous player props.
Alternative Markets: Beyond traditional spreads and totals, BetMGM offers creative markets like:
- NFL draft props during spring
- Awards betting (MVP, Rookie of the Year, Coach of the Year)
- Season-long futures for all major sports
- Championship and playoff futures updated daily
- Niche sports like Australian Rules Football, handball, and water polo
Comparative Market Depth: While BetMGM's 450+ NFL markets per game sounds impressive, it's important to note that FanDuel and DraftKings offer similar depth. The real differentiator is BetMGM's international coverage, which exceeds FanDuel's but falls slightly short of DraftKings' global sports offerings.
For bettors interested in European soccer, tennis, or cricket, BetMGM provides sufficient markets and competitive odds. However, specialists in these sports might find slightly better offerings at dedicated soccer-focused books like BetRivers or Unibet.
BetMGM Odds Quality & Competitiveness
BetMGM odds are competitive but not consistently best-in-market, a reality that should factor into your betting strategy. Understanding when BetMGM offers advantageous lines versus when competitors provide better value is crucial for serious bettors.
NFL Spread Pricing: In head-to-head comparisons across October 2025 NFL games, BetMGM's spreads typically price at -110/-110 or occasionally -108/-112. DraftKings frequently offers -105/-105 or -102/-108 on the same spreads, providing 2-5% better value. FanDuel's pricing falls between BetMGM and DraftKings. Over a season of regular betting, this difference becomes significant.
In-Game Odds Strength: Where BetMGM excels is live betting odds, particularly during NFL and NBA games. The platform frequently offers more favorable in-play spreads and totals compared to competitors, sometimes by 0.5-1 full point. Experienced live bettors note that BetMGM's algorithms appear less aggressive in adjusting mid-game lines, creating brief value opportunities.
Frequent Odds Boosts: BetMGM partially compensates for baseline odds through promotional enhancements. The platform offers daily odds boosts across multiple sports, typically featuring 5-10 boosted markets daily. These boosts generally increase odds by 15-30%, though they come with stake limits ($25-$50 typically).
Example: A standard 3-leg NFL parlay might pay +600 normally but be boosted to +750 as part of BetMGM's daily promotions. While these don't fundamentally change the value proposition of the underlying bets, they provide occasional opportunities for +EV wagers.
Market-by-Market Comparison: BetMGM's odds competitiveness varies by sport and market type:
- Best for: Live betting, parlay odds (generally fair), international soccer
- Average for: NFL/NBA spreads and totals, MLB moneylines
- Below average for: Tennis markets, golf matchups, niche sports
Strategic Implications: Serious bettors should maintain accounts at multiple books to line shop. BetMGM serves as an excellent second or third book, particularly for parlay construction and live betting. However, using BetMGM as your only book likely costs you 1-3% in long-term value compared to a line-shopping approach.
For recreational bettors wagering $10-$50 per game, the odds differences are negligible (perhaps $10-$20 monthly on typical volume). For bettors wagering $100+ per game regularly, line shopping across BetMGM, DraftKings, and FanDuel becomes financially important.
Banking: Deposits & Withdrawals
BetMGM offers standard deposit methods with instant processing, but withdrawal speeds lag behind industry leaders—a documented frustration in user feedback.
Deposit Methods & Processing
All BetMGM deposit methods process instantly:
- PayPal: Instant, most popular method. No fees.
- Venmo: Instant, increasingly popular among younger users. No fees.
- Debit/Credit Cards: Visa, Mastercard, Discover accepted. Instant processing. Some banks decline gambling transactions; check with your card issuer.
- Online Banking: ACH transfers via Play+, VIP Preferred, or direct bank connection. Instant deposit, typically 2-5 business day withdrawal.
- Wire Transfer: Accepts deposits, though uncommon. Usually reserved for high-limit players.
- Cash at Casino Cage: Deposit cash at any MGM retail sportsbook location. Immediately available in your account.
- BetMGM Gift Cards: Purchase at select retailers, redeem online. Uncommon method.
Minimum deposit: $10 across all methods except wire transfers ($1,000 minimum).
BetMGM Withdrawal Times: What to Expect
Withdrawal processing at BetMGM receives consistent criticism from users due to slower-than-industry-average speeds. Understanding the realistic timeline is important for bankroll planning.
PayPal (Fastest): BetMGM advertises 1 business day for PayPal withdrawals. In practice, user experiences vary significantly. Some withdrawals process within 6-12 hours, while others take 2-3 business days. Reddit users report inconsistency: "one withdrawal takes 30 minutes, the next takes 3 days—same method, same amount."
Online Banking & VIP Preferred: Official timeline: 2-3 business days after BetMGM's review period. User reports suggest 3-5 business days is more typical. This compares unfavorably to FanDuel (often same-day) and DraftKings (24-48 hours average).
The BetMGM Review Period: A key frustration: BetMGM implements a review period of up to 5 business days before processing withdrawals. While most withdrawals don't take the full 5 days, having your funds locked during review is slower than competitors who begin processing immediately.
This review period ostensibly prevents fraud and ensures regulatory compliance, but other major books accomplish this with faster processing. The practical impact: add 1-5 business days to any quoted withdrawal timeline.
Paper Checks: 7-20 business days after review period. Rarely used except for large withdrawals. Minimum $500.
Wire Transfers: 3-5 business days after review period. Minimum $1,000. Occasional fees ($15-$25).
Comparative Reality: On average, BetMGM withdrawals take 3-6 business days from request to funds in your account (PayPal) or 5-8 business days (bank transfer). FanDuel and DraftKings typically complete the same transactions in 1-3 business days. For bettors who regularly cycle funds between books, this difference matters.
User Frustration: Trustpilot reviews frequently cite withdrawal delays as a primary complaint. While all funds eventually arrive (BetMGM is fully licensed and financially secure), the wait time frustrates bettors accustomed to faster processing elsewhere.
Strategic Tip: Maintain a larger bankroll at BetMGM to avoid frequent withdrawals, or use PayPal exclusively to minimize (but not eliminate) wait times.
BetMGM Customer Support: Availability & Quality
BetMGM customer service offers multiple contact channels, though user reviews indicate inconsistent quality—a pattern worth understanding before issues arise.
Available Contact Channels
24/7 Live Chat: Available through the app and website at all hours. This should theoretically be the fastest support option. Response times during off-peak hours (weekday mornings) average 2-5 minutes. During peak periods (NFL Sundays, major events), wait times can exceed 15-20 minutes.
Email Support: Support@betmgm.com provides email assistance. Official response time: within 24 hours. User experiences suggest 24-48 hours is more realistic, with some reports of 72+ hour delays during high-volume periods.
Phone Support: Available but not 24/7—typically until 8pm ET. Phone support is often cited as providing the most helpful agents when you can connect during operating hours. However, the limited hours are problematic for West Coast users or anyone with evening availability constraints.
Extensive FAQ Database: BetMGM maintains a comprehensive help center with articles covering account issues, betting rules, promotions, and technical troubleshooting. The database is well-organized and can resolve common issues without contacting support.
User Experience Reality
BetMGM customer service receives mixed-to-negative feedback across review platforms:
Trustpilot Feedback: Multiple reviews characterize support as "unhelpful and unresponsive." Common complaints include:
- Support agents unable to resolve withdrawal delays beyond "wait for review period"
- Inconsistent answers when the same question is asked to different agents
- Long queue times during peak betting periods
- Generic responses that don't address specific account issues
Reddit Reports: r/sportsbook threads from September-October 2025 note that email support often takes 24+ hours to respond even for time-sensitive issues like incorrect bet settlements. Live chat, while faster to connect, sometimes provides incomplete information requiring follow-up interactions.
Positive Experiences: It's important to note that many routine inquiries are resolved satisfactorily. Users report that straightforward questions about promotions, bet rules, or account verification typically receive adequate responses. The problems emerge with complex issues requiring escalation or judgment calls (promotional disputes, bet settlement disagreements, account restrictions).
Comparative Analysis
vs. FanDuel: FanDuel's support receives notably better user feedback, with faster response times and more consistent quality. FanDuel's 24/7 phone support (vs. BetMGM's limited phone hours) is a significant advantage.
vs. DraftKings: DraftKings support is similarly variable to BetMGM, with good FAQ resources but inconsistent live agent quality. Neither stands out as excellent in the support department.
Practical Recommendations:
- Use the FAQ database first—it's comprehensive and avoids support wait times
- For time-sensitive issues, try phone support during operating hours (if available)
- Document your issue thoroughly before contacting support (screenshots, transaction IDs, specific details)
- Be persistent if your first response is unsatisfactory—escalation sometimes yields better results
While BetMGM's customer support isn't a strength relative to competitors, it's adequate for most routine needs. The challenge comes when dealing with complex issues requiring judgment or exceptions, where the support experience can be frustrating.
MGM Rewards: Converting Bets to Real-World Perks
MGM Rewards is BetMGM's unique loyalty program, converting betting activity into tangible lifestyle benefits at MGM Resorts properties nationwide. This integration represents BetMGM's most distinctive feature—no other major US sportsbook offers comparable real-world rewards.
How MGM Rewards Works
Automatic Enrollment: Every BetMGM customer is automatically enrolled in MGM Rewards upon account creation. There are no additional sign-up requirements or fees. Your BetMGM account and MGM Rewards membership share the same login credentials.
Points Earning Structure:
- General Betting: Earn points on every dollar wagered (not won). The exact earning rate isn't publicly disclosed, but users report earning approximately 1 tier credit per $10-$20 wagered, varying by bet type.
- Parlay Bonuses: Earn 20 tier credits for every $100 wagered on parlays (3+ legs). This enhanced earning rate incentivizes BetMGM's parlay specialization.
- Slot Points: BetMGM also operates online casinos in several states. Casino play earns MGM Rewards points at different rates, typically faster than sportsbook wagering.
Tier Levels: MGM Rewards uses five tier levels, each unlocking additional benefits:
- Sapphire: Entry level, basic benefits
- Pearl: 15% tier credit bonus, priority hotel reservations
- Gold: 30% tier credit bonus, resort fees waived at most properties
- Platinum: 60% tier credit bonus, complimentary upgrades (subject to availability)
- Noir: 100% tier credit bonus, dedicated service line, highest comp levels
Tier status is earned based on total tier credits accumulated within a calendar year and must be re-earned annually.
Real-World Benefits You Can Actually Use
MGM Rewards points (technically "rewards points," distinct from "tier credits") redeem for tangible benefits:
Hotel Comps: The most popular redemption. Points convert to free room nights at MGM properties nationwide including:
- Las Vegas: Bellagio, Aria, MGM Grand, Mandalay Bay, Luxor, Excalibur, New York-New York, Park MGM, The Mirage, and more
- Regional Properties: MGM National Harbor (MD), MGM Springfield (MA), MGM Northfield Park (OH), Borgata (NJ), Beau Rivage (MS), Empire City (NY)
Redemption rates vary by property and date, but 10,000-25,000 points typically covers one night at a mid-tier property during non-peak periods.
Restaurant Credits: Points redeem for dining at MGM restaurants, from casual options to high-end establishments. This flexibility allows you to use betting-earned points for tangible, immediate value during Las Vegas trips.
Show Tickets: Redeem points for entertainment, including Cirque du Soleil shows, concerts, and sporting events held at MGM venues.
Retail Sportsbook Benefits: Higher-tier members receive dedicated betting windows at MGM retail sportsbooks, bypassing general queues during major events like March Madness or Super Bowl Sunday.
Birthday and Anniversary Bonuses: Members receive special promotions tied to personal milestones, typically bonus bet offers or additional MGM Rewards points.
Custom Bonus Offers: BetMGM uses your betting history and MGM Rewards tier to provide personalized promotions. Higher-tier members report receiving more generous odds boosts and deposit match offers.
Comparison to Competitor Programs
vs. DraftKings Dynasty: Dynasty focuses exclusively on betting rewards—Crown credits convert to bonus bets, merchandise, and experiences. Dynasty excels for bettors who never visit casinos and want to maximize betting value.
MGM Rewards trades pure betting value for lifestyle flexibility. If you visit Las Vegas 1-2 times annually or live near an MGM property, the ability to use points for hotel stays and dining provides more tangible value than additional bonus bets. If you never visit MGM properties, Dynasty is objectively better.
vs. FanDuel: FanDuel offers no loyalty program beyond short-term promotions. This is widely considered FanDuel's biggest weakness. For customers who bet consistently over months or years, the lack of rewards accumulation is a significant missed opportunity.
Value Calculation Example: A bettor wagering $500 weekly on BetMGM might accumulate 25,000-40,000 rewards points over six months. This could redeem for 2-3 complimentary nights at an MGM property, representing $300-$600 in tangible value. No competitor offers comparable lifestyle rewards.
The Reality for Most Users
MGM Rewards provides substantial value if you would visit MGM properties regardless of your betting activity. For Las Vegas regular visitors or locals near MGM regional properties, the program is exceptional.
However, casual bettors wagering $50-$100 weekly shouldn't expect dramatic comps. Meaningful rewards (free hotel nights, significant dining credits) require consistent betting volume over 3-6+ months. Set realistic expectations based on your actual betting volume.
For bettors who never visit casinos or prefer betting-only rewards, BetMGM's MGM Rewards integration provides less value than DraftKings Dynasty. However, for the target demographic—bettors who enjoy Las Vegas trips or live near MGM properties—MGM Rewards is genuinely unique and valuable.
BetMGM vs Top Competitors
BetMGM vs FanDuel: Direct Comparison
BetMGM and FanDuel target different betting audiences, with each excelling in distinct areas:
BetMGM Advantages:
- Parlay Tools: Easy Parlay builder significantly exceeds FanDuel's interface in flexibility and suggestion quality
- MGM Rewards: Unique lifestyle benefits unavailable at FanDuel
- Live Streaming: In-app streaming for more sports and events than FanDuel offers
- Market Depth: Slightly more prop options per game, particularly for NFL
FanDuel Advantages:
- App Stability: FanDuel's 4.9/5 iOS rating reflects superior app performance and fewer crashes
- Interface Clarity: Cleaner, more intuitive design makes betting faster for casual users
- Withdrawal Speed: Dramatically faster withdrawal processing (often same-day vs. 3-6 days at BetMGM)
- Customer Support: More responsive support with 24/7 phone availability
- Odds Quality: Slightly better baseline odds on many markets
Bottom Line: Choose BetMGM if you're a parlay enthusiast who values MGM Rewards and can tolerate occasional app issues. Choose FanDuel if you prioritize app reliability, clean interface, and fast withdrawals. Many experienced bettors maintain accounts at both, using BetMGM specifically for parlays and FanDuel for straightforward pregame wagers.
BetMGM vs DraftKings: Which is Better?
BetMGM and DraftKings share more similarities than BetMGM and FanDuel, making the choice more nuanced:
BetMGM Advantages:
- Real-World Rewards: MGM Rewards offers lifestyle benefits (hotel stays, dining) that Dynasty Rewards cannot match
- Live Streaming: Broader in-app streaming coverage than DraftKings
- Parlay Suggestions: Easy Parlay's AI suggestions are more sophisticated than DraftKings' interface
DraftKings Advantages:
- Dynasty Rewards: Superior betting-only loyalty program for users who don't visit casinos
- App Performance: More stable with fewer reported crashes
- Market Depth: Slightly deeper markets for niche sports and international events
- Odds Quality: Consistently better baseline odds, particularly NFL spreads (2-5% advantage)
- Daily Promotions: More frequent odds boosts and promotional offers
Bottom Line: The BetMGM vs DraftKings decision largely comes down to rewards preference. If you visit Las Vegas or MGM properties regularly, MGM Rewards provides tangible lifestyle value that Dynasty cannot match. If you're a pure bettor who never visits casinos, DraftKings Dynasty offers better long-term value through betting-specific rewards.
For parlay-focused betting, BetMGM edges ahead. For straight bets and overall odds quality, DraftKings holds the advantage. Like with FanDuel, maintaining accounts at both and strategically using each for its strengths is the optimal approach for serious bettors.
| Feature | BetMGM | FanDuel | DraftKings |
|---|---|---|---|
| App Rating (iOS) | 4.6/5 | 4.9/5 ✓ | 4.8/5 |
| Parlay Tools | Excellent ✓ | Good | Good |
| Loyalty Program | MGM Rewards (Lifestyle) ✓ | None | Dynasty (Betting) |
| Live Streaming | Yes ✓ | Limited | Limited |
| Withdrawal Speed | 3-6 days | 1-2 days ✓ | 1-3 days |
| Odds Quality | Average | Good | Best ✓ |
| Best For | Parlay bettors + MGM visitors | Beginners + app quality | Serious bettors + odds |
Is BetMGM Legal & Safe?
Yes, BetMGM is completely legitimate and safe to use. It's licensed by state gaming commissions in 27+ states and backed by MGM Resorts International, one of the world's largest casino operators with decades of regulatory compliance experience.
State Licensing: BetMGM holds individual licenses from gaming regulatory authorities in every state where it operates: Arizona, Colorado, DC, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, South Dakota, Tennessee, Virginia, Washington, West Virginia, and Wyoming.
Each license requires BetMGM to meet strict consumer protection standards including:
- Segregation of customer funds from operational accounts (your balance is protected even if BetMGM faces financial difficulties)
- Regular financial audits by independent third parties
- Data security protocols meeting or exceeding banking industry standards
- Responsible gambling tools and support resources
- Fair gaming practices with random number generators certified for integrity
MGM Resorts International Backing: MGM Resorts is a publicly-traded company (NYSE: MGM) with annual revenue exceeding $14 billion. This financial backing ensures BetMGM has the resources to honor all customer balances and withdrawals, unlike smaller operators that might face liquidity concerns.
Regulatory Oversight: State gaming commissions maintain ongoing oversight of BetMGM's operations. Any consumer complaints can be escalated to these regulatory bodies, which have authority to investigate and compel corrective action. This regulatory framework provides protections unavailable at offshore or unlicensed betting sites.
Data Security: BetMGM uses 128-bit SSL encryption (the same standard as online banking) to protect all data transmissions. Personal information and financial details are encrypted both in transit and at rest in BetMGM's databases.
Responsible Gambling Tools: BetMGM provides multiple tools to promote responsible betting:
- Deposit limits (daily, weekly, monthly)
- Time limits on session duration
- Self-exclusion options (6 months to 5 years)
- Access to problem gambling resources and support hotlines
- Reality checks that display session duration and losses
The combination of state licensing, MGM's financial backing, and regulatory oversight makes BetMGM one of the safest betting platforms available to US customers. Your funds are secure, your data is protected, and you have recourse through regulatory channels if disputes arise.
Pros & Cons Summary
Pros
- Industry-leading Same Game Parlay builder - Verified across all competitor reviews as the best parlay interface in the US market. The Easy Parlay tool's intelligent suggestions and extensive market options set the standard for SGP construction.
- MGM Rewards real-world perks - Unique to BetMGM among major sportsbooks. Converting betting activity into hotel stays, dining, and entertainment at MGM properties nationwide provides tangible lifestyle value for Las Vegas visitors and locals near MGM properties.
- Extensive live streaming - Cited in 200+ App Store reviews. In-app streaming for MLB, NBA, NHL, tennis, and golf with integrated betting eliminates the need to switch between apps during live events.
- Zero wagering requirements on bonus - Verified from official T&Cs. Bonus bets convert directly to withdrawable cash once you win with them, unlike some competitors requiring 5x-10x rollover.
- Available in 27+ states - Among the widest geographic coverage of any US sportsbook, providing access to most Americans in legal betting markets.
Cons
- App performance issues - Trustpilot 1.2/5 rating (1,796+ reviews, October 2025). Reddit complaints include "app lags," "buggiest sportsbook app," and "freezes during peak times." While many users have positive experiences (4.6/5 iOS App Store rating indicates majority satisfaction), a significant subset experiences frustrating technical problems.
- Slow withdrawal processing - Reddit users report: "5 business days + bank time" for withdrawals. Average processing time of 3-6 business days (PayPal) or 5-8 days (bank transfer) significantly exceeds FanDuel (1-2 days) and DraftKings (1-3 days). The 5-day review period before processing begins is a documented frustration.
- Customer support inconsistency - Trustpilot feedback characterizes support as "unhelpful and unresponsive." Long queue times during peak periods, inconsistent answers from different agents, and difficulty resolving complex issues distinguish BetMGM's support negatively from FanDuel's notably better customer service.
- Interface can feel cluttered - Multiple user reviews note the abundance of promotional banners and featured markets makes navigation less intuitive than FanDuel's minimalist design, particularly for casual bettors new to the platform.
- Odds not consistently best in market - NFL spreads typically 2-5% less favorable than DraftKings. While BetMGM offers frequent odds boosts to partially compensate, baseline odds trail market leaders. Serious bettors should maintain multiple accounts to line shop.
Frequently Asked Questions
Final Verdict
BetMGM Sportsbook earns its position as the #2 US betting platform through industry-leading parlay tools and unique MGM Rewards integration. The Easy Parlay builder genuinely sets the standard for SGP construction, while MGM Rewards provides tangible lifestyle value no competitor can match.
However, BetMGM isn't without flaws. App performance issues documented in Trustpilot reviews (1.2/5 rating) affect enough users to warrant consideration, though the 4.6/5 iOS App Store rating indicates most customers have acceptable experiences. Withdrawal speeds lag behind FanDuel and DraftKings by 2-4 business days on average—a genuine frustration for bettors who frequently move funds between books.
BetMGM is ideal for:
- Parlay enthusiasts who prioritize SGP tools above all else
- Las Vegas regular visitors who value hotel comps and dining credits
- Bettors living near MGM properties (Borgata, MGM National Harbor, etc.)
- Users who appreciate live streaming integration
- Bettors willing to tolerate occasional app issues in exchange for best-in-class parlay features
BetMGM may not be ideal for:
- Users who never visit casinos or MGM properties (Dynasty Rewards at DraftKings likely better)
- Bettors prioritizing app stability above all else (FanDuel superior)
- Those needing fastest withdrawal processing (FanDuel/DraftKings faster)
- Casual bettors who value simple interface over feature depth (FanDuel cleaner)
Overall Rating: 4.5/5
BetMGM's combination of elite parlay tools and unique lifestyle rewards justifies maintaining an account, even if it's not your primary book. Most experienced bettors use multiple apps strategically—BetMGM for parlays and MGM Rewards, FanDuel for straightforward pregame betting, DraftKings for line shopping. This multi-book approach maximizes value across different bet types.
If you're a parlay enthusiast or MGM Resorts visitor, BetMGM is essential. For everyone else, it's a strong second or third option that complements accounts at FanDuel or DraftKings. The platform's weaknesses are real but manageable; its strengths are genuinely distinctive.
Ready to experience BetMGM's industry-leading parlay tools? Sign up for BetMGM to claim up to $1,500 in bonus bets and start earning MGM Rewards on every wager.
Remember: You must be 21+ and physically present in a legal betting state where BetMGM is licensed. Bet responsibly and never wager more than you can afford to lose. If you become concerned about your betting activity, call the National Council on Problem Gambling hotline at 1-800-522-4700.
⚠️ Gamble Responsibly
Sports betting should be entertaining, not a source of income. If you or someone you know is struggling with gambling, help is available:
Get Help Now:
- National Council on Problem Gambling Hotline: 1-800-522-4700
(Available 24/7, free and confidential) - Online Resources: www.ncpgambling.org
- Gamblers Anonymous: Find a meeting
Responsible Betting Tips:
- Set a budget and stick to it - never bet more than you can afford to lose
- Use deposit limits available in all betting apps
- Take breaks - don't bet every day
- Never chase losses
- Keep betting fun - if it stops being fun, stop betting
- You must be 21+ to bet (18+ in some states)
BetMGM offers responsible gambling tools including deposit limits, time limits, and self-exclusion options.
References
- BetMGM LLC. (2025). "BetMGM Sportsbook Terms and Conditions." BetMGM.com. Retrieved October 14, 2025.
- Apple Inc. (2025). "App Store Ratings and Reviews - BetMGM Sportsbook." iOS App Store. https://apps.apple.com
- Google LLC. (2025). "Google Play Store Ratings - BetMGM Sports." Android App Store. https://play.google.com
- Trustpilot. (2025). "BetMGM Customer Reviews." Trustpilot.com. 1.2/5 rating from 1,796 reviews, analyzed October 2025.
- Reddit. (2025). "r/sportsbook BetMGM User Discussions." Reddit.com. September-October 2025 threads analyzed.
- MGM Resorts International. (2025). "MGM Rewards Program Terms." MGMRewards.com.
- American Gaming Association. (2025). "State-by-State Sports Betting Legislation Tracker." AGA.org.
- National Council on Problem Gambling. (2025). "Resources for Responsible Gambling." NCPG.org.
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